Contact information

Contact Information

Ginkgo Clothing Store

Ginkgo Clothing Store welcomes customer questions about our T-shirts, online ordering process, and post-purchase support. If you need assistance, please reach out using the contact details below.

Official Store Contact

Store Name: Ginkgo Clothing Store

Customer Service Email: ddfrigant@outlook.com

Customer Assistance

Our email support channel is available for inquiries involving:

  • Product descriptions, garment details, and sizing

  • Order placement and payment-related questions

  • Order preparation and dispatch updates

  • Shipment tracking and delivery concerns

  • Returns, refunds, and exchange requests

  • Damaged, defective, or incorrectly supplied products

  • Website information and general feedback

How to Help Us Resolve Your Request

When contacting us about an existing order, include your order number and the email address associated with the purchase.

For product-related concerns, describe the issue clearly. Photographs may also be helpful when reporting damage, defects, or an incorrect item.

Please avoid including unnecessary sensitive payment information in your message.

Customer Service Response

We aim to review incoming inquiries and respond as promptly as reasonably possible. The time needed to resolve a request may depend on its complexity and whether additional information is required.

Email Our Team

Send your inquiry to ddfrigant@outlook.com.

Thank you for shopping at Ginkgo Clothing Store. Your feedback helps us improve our products and customer experience.